Thriive (now HiringBuddy) is an Australian startup with a very disruptive approach to recruitment. They are reverse-engineering the whole industry, pursuing a clearer and transparent path for candidates and clients to connect effectively and fast.
I actively participated in the first months of product concepts and strategies, working on a daily basis with Marketing Director and CEO in a short-term contract. When I joined, no UX had been implemented at that point, only a few low-fidelity UI designs.
The most impactful and important experience at the onboarding phase, this test was built by experts in the fields of career aptitude tests and artificial intelligence, to gather information that really matters for the employer-employee relationship.
Evidently, the foundation of every recruitment job post is to have both company and candidate, one at each end. As they play different parts in this process, they should have different user roles and, therefore, a fit-to-size UX.
The candidate test takes about 5-10 minutes, against the 30-45 minutes industry average.
A poorly taken test leads into an inaccurate candidate profile, which can compromise the algorithm for matching companies and candidates. There is a lot at stake here.
To keep user engaged and extract his/her true professional essence, we did a lot of UX-tailoring. Even considering the fact that this test is already shorter than usual, if the experience is bad or confuse, users can leave before question #3.
In the prototype above, the user can choose to either drag the slider or click right at the desired answer. For the drag interaction, the slider snaps into the next closest option when is release in between two of them.
The key is how the user interacts with an application, especially in cases that engagement is a key factor. With that in mind, the way that the user interacts with each question is gamified, bringing a slight ludic flavour to the UX, but still communicating an overall seriousness and simplicity.
Following the psychometric test phase, this is where all that information is compiled into, for the candidate side.
The main goal for this epic was to provide key personalised insights to the user, empowering him/her by giving information that is useful during the interviews phase or even for their career.
In a nutshell, it should be perceived as an additional benefit that the product will provide to the user. An added value.
The main concern was to compile all that information without overloading the experience with text-heavy content, usually the case with these kinds of text results.
On top of that, we grouped these outcomes into categories, assigning different colours to them. Reducing overall complexity leads into better (effortless) readability.
